Privacy Policy of TrustHato

Effective Date: December 31, 2024

At TrustHato, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website trusthato.net and use our services. By using our website or providing us with your personal information, you agree to the practices described in this policy. If you do not agree with this policy, please refrain from using our website.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Personal Information: When you make a purchase, sign up for an account, or contact us, we collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
  • Non-Personal Information: We also collect non-personal information such as browser type, device type, IP address, and browsing activity on our website, which helps us improve your experience.
  • Cookies and Tracking Technologies: We use cookies to collect information about how you interact with our website. This helps us understand your preferences and improve site functionality. You can control cookie settings through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: We use your personal information to process your orders, including payment processing, shipping, and customer support.
  • To Improve Our Services: We may use your information to enhance our website, products, and services, and to personalize your shopping experience.
  • To Communicate with You: We may use your contact information to send order confirmations, shipping updates, promotions, and important information about your account or purchases.
  • For Marketing Purposes: With your consent, we may send you promotional emails or newsletters about new products, services, or discounts. You can opt out of these communications at any time by unsubscribing from the emails.

3. How We Protect Your Information

We are committed to maintaining the security of your personal information. We use various security measures, including Secure Socket Layer (SSL) encryption, to protect your sensitive data during transmission. While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist with order processing, payment handling, shipping, or marketing. These service providers are obligated to maintain the confidentiality of your information and are not allowed to use it for any other purpose.
  • Legal Requirements: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information at any time by logging into your account or contacting us.
  • Opt-Out: If you no longer wish to receive marketing emails or newsletters from us, you can unsubscribe by clicking the “unsubscribe” link in our emails.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
  • Data Deletion: You may request the deletion of your personal information by contacting us at info@trusthato.net. We will delete your data in accordance with applicable laws, subject to certain exceptions (such as data retention for legal obligations).

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to information collected by TrustHato. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing them with any personal information.

7. Children’s Privacy

TrustHato does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take immediate steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@trusthato.net.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:

Thank you for trusting TrustHato with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience on our website.